social media marketing trends – Indian Academy of Digital Marketing https://indianacademyofdigitalmarketing.com Thu, 26 Apr 2018 06:34:44 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://indianacademyofdigitalmarketing.com/wp-content/uploads/2024/07/wwwsss-150x150.png social media marketing trends – Indian Academy of Digital Marketing https://indianacademyofdigitalmarketing.com 32 32 Social Media Marketing as Career https://indianacademyofdigitalmarketing.com/social-media-marketing-as-career/ Thu, 26 Apr 2018 06:34:44 +0000 http://isdmmt.com/?p=3743 What is Social Media Marketing?

Social media marketing utilizes social media programs like Facebook, Twitter and LinkedIn to promote products, businesses and brands.  Social media has become one the most important platforms for marketers as businesses become increasingly aware of their importance.  With over a billion users worldwide, these social networks provide unparalleled power in raising consumer awareness.

Businesses are positioning themselves on social media in order to optimize its many advantages

  • Brand building–Companies can increase brand recognition through conventional and emerging marketing strategies, like mobile social networking and viral marketing.
  • Interactivity–Social media allows consumers to respond almost immediately to business actions and behavior.  This can hurt sales or reputation if employees say or do something the online community objects to, but it can help foster strong support for a company if handled successfully.  Consumer input allows marketing and production teams to develop and refine their plans.
  • Consumer anticipation–A successful marketing campaign on Facebook can precede the rollout of a new product.  This can heighten consumer awareness and positive buzz about this new product and be instrumental in its success.
  • Marketing effectiveness–Careful analysis of consumer response to marketing initiatives are an invaluable part of social media marketing. The enhanced capacity for consumers to dialogue with marketers makes social media a truly powerful platform.
  • Broad reach–The number of consumers who spend at least a portion of their free time on these sites is intended to increase as more companies and individuals become aware of its social and business importance.
  • Creativity–Many companies are harnessing the power of social media to utilize consumer generated marketing ideas in their own ad campaigns.  The free lines of communication permit marketers to augment the effectiveness of their marketing ideas by integrating creative approaches that the millions of people online produce.
  • Low cost–Social media influence is based on ideas and content.  A successful marketing campaign can successfully reach millions of new customers with an innovative idea that would be cost prohibitive on most other platforms.

Social media is characterized by the democratization of the millions of users that visit such sites.  People from all walks of life can propagate important ideas through these online forums.  From producing buzz about a new iPhone to overthrowing an Arab dictatorship, social media allows individuals and businesses to achieve great power and influence with an idea or product that captures the imagination of the masses.

In order to maximize the use of these powerful platforms, social media marketers must be able to possess some key qualities

  • Proficiency with social media–There is a great deal of complexity lying beneath the surface of these user friendly programs, and successful marketers must be able to analyze and anticipate changes in their technical structures.  Extensive experience in the most popular social media sites and tools like Google, Radian6, and TweetDeck are essential.
  • Technological expertise–Marketing professionals must possess knowledge of HTML, CSS, and other programming languages.  They should also be able to acquire knowledge of emerging technologies like mobile devices.
  • Creativity–Marketing in this channel requires innovation in addition to technical expertise.  As more companies turn to social media campaigns, user desensitization will begin to cull the stale ideas and thinkers from the successful pioneers.
  • Problem solving talents–Evaluating and utilizing complicated market research requires the ability digest large quantities of data and produce effective marketing strategies.
  • Superior communication skills–Marketers must be able to distribute information in easily digestible messages to consumers, clients, and business partners.

Social Media Marketing Professionals

Due to recent emergence of social media as a viable marketing platform, the educational requirements for social media marketers remain unclear.  The majority of professionals in this career track possess a Bachelor’s degree in marketing, graphic design, web development, information technology or communications.  There are a number of Master’s in Business Administration programs that offer coursework in social media marketing that may be essential for professionals seeking a management or executive position.  The majority of successful professionals in this field must exercise their own initiative in finding online resources to advance their knowledge of social media programs and tools.

Industries of Employment

Social media marketing initiatives can be found in virtually any industry as companies routinely establish a presence on the major social programs of Facebook, Twitter and others.  The industries that have shown the most success through sales generation from social media activity are retail (18%), information (17%), arts and entertainment (15%) and finance and insurance (11%), according to the 2012 The State of Social Media Marketing Report.  The number of people who are on social network rose from 400 million in 2007 to 1.2 billion in 2011, and this number is expected to increase in the future, as mobile devices keep social media users connected almost continuously.  eMarketer reports that 58.5 million Americans used social media through a mobile device in 2012 and this number is expected to balloon to 79.1 million by 2015.

The enormous expansion and influence of social media will mirror a growing investment from businesses.  According a 2011 study by IBM, 82% of Chief Marketing Officers polled planned to increase investment in social marketing campaigns in the next three years.  This indicates widespread and growing enthusiasm for businesses to engage in social media marketing.

The number of positions in social media marketing should multiply rapidly as more companies enter this marketing channel and energize growth in the industry. According to U.S. Bureau of Labor Statistics, the number of jobs in social media marketing is expected to increase by 21% for 2013, which translates into tens of thousands of jobs in this career field.

Salary

The annual income of a social media marketing professional can differ significantly due to geographical location, industry of employment, educational background and years of experience.  Due to the relative recent development of social media as a marketing channel, the most highly paid marketing professionals exhibit breadth of knowledge about social media programs and tools.

According to Indeed.com a social media strategist in New York City could expect a salary from $55,000 to $103,000 in 2011, while a similar position in Phoenix, Arizona could earn from $36,000 to $68,000.  A social media marketing manager in New York City could receive from $73,000 to $116,000, while a marketing professional in a similar position in Phoenix, AZ could expect $48,000 to $77,000.

The majority of entry level positions in social media marketing pay from $24,566 to $36,625.  Social media marketing positions are expected to increase, but a disproportionate number of these will be in entry level jobs, while competition for the few management positions should increase dramatically.

Professional Associations

There are a number of internet marketing professional associations that include social media marketers and provide support to the industry.

  • Search Engine Marketing Professionals Organization
  • American Marketing Association
  • Business Marketing Association
  • eMarketing Association
  • Digital Marketing Association

These organizations can be critical in establishing relationships with prospective clients, employers and industry experts.  Networking is a vital activity for a successful social media marketing career and professional organizations can be instrumental in their development.

Social media marketers are also encouraged to seek out professional associations in their region or metropolitan area, as they may have information about local marketing conditions.

]]>
7 Steps For An Effective Social Media Marketing Plan https://indianacademyofdigitalmarketing.com/7-steps-for-an-effective-social-media-marketing-plan/ Sat, 14 Oct 2017 07:39:06 +0000 http://isdmmt.com/?p=3622 Social media is a vital marketing channel for businesses of all sizes. The common question a few years ago, “why should our business use social media?”, is now being replaced with, “how can our business grow with social media marketing?”.

In this post, you will learn the seven steps your business must take to create an effective social media marketing strategy.

Step 1: Audit Your Current Social Presence

Before you strategize about where you are headed, take a quick look at where you are. A few areas to consider when auditing your business’s social media presence are:

  • Which networks are you currently active on
  • Are your networks optimized (photo and cover images, bio, URL, etc.)
  • Which networks are currently bringing you the most value
  • How do your profiles compare to your competitors’ profiles

Step 2: Document Who Your Ideal Customer Is

You will want to get as specific as possible with this part. For example, if you identified your target market as parents it would be ok. However, if you identify your ideal customer as a parent that lives in the United States, is between 30 and 50 years of age, earns over $70,000, primarily uses Facebook and has an interest in outdoor activities you will have much more success.

Even the best marketers will fail if they are marketing to the wrong audience. Answer the following questions to help you come up with a highly focused buyer persona:

  • Age
  • Location
  • Job Title
  • Income
  • Pain Points (that your business can solve)
  • Most Used Social Network

Step 3: Create A Social Media Mission Statement

Your social media mission statement will drive your future actions, so make sure you put some thought into it. This statement will make it clear exactly what you plan to use your social media presence for and should reflect your brand identity. Keep in mind your ideal customer when trying to create this statement.

An example mission statement might be “to use social media to educate current and potential customers about digital marketing, with a focus on social media marketing.” Once you have this statement documented, it will make it simple for you to decide what to share and create.

If it doesn’t align with your mission statement, forget about it. Businesses that post randomly without a guiding mission will fail. People follow experts, not generalists.

Step 4: Identify Key Success Metrics

How will you determine if your social media marketing efforts are successful? I am not just talking about gaining more followers, I am talking about making money. Afterall, it is hard to rationalize spending time and money on something that isn’t improving the bottom line.

A few metrics to consider measuring are:

  • Conversion Rate
  • Time Spent on Website
  • Reach
  • Brand Mentions
  • Sentiment
  • Total Shares

Step 5: Create and Curate Engaging Content

Sadly, many businesses jump straight to this step. Hopefully, this post has made it clear that there are several vital steps that you must take before you start creating and curating engaging content to share on your social media channels.

Let’s now discuss the fun part, posting to social media. You know who your ideal customer is and you used that information to create your social media mission statement. Armed with this information it should be easy for you to begin creating and curating content. So, what exactly is considered content? Here are a few examples of content you could create:

  • Images
  • Videos
  • Blog Posts
  • Company News
  • Infographics
  • eBooks
  • Interviews

The list of content ideas goes on and on, but make sure you focus only on forms of content that align with your mission statement, as well as your skill set. Content is what fuels social media, so it is crucial that you consider creating high quality, engaging content as a top priority.

Step 6: Invest In a Social Media Management Tool

Most marketers have a secret, they leverage tools to boost their productivity. Ok, maybe it isn’t a secret, but without tools, marketers would face constant burnout (many do even with tools). When it comes to social media, having a social media management tool allows you to scale your efforts with ease.

One of the main benefits of a social media management tool is the ability to schedule posts ahead of time. Remember that content calendar you created? Make sure your scheduled posts in your social media management tool align with your content calendar.

Step 7: Track, Analyze, Optimize

This may be the most important step when it comes to succeeding on social media. Even the best social media marketers rely on trial and error. It might seem basic, but tracking your results, analyzing the data and then making tweaks to optimize them is crucial.

Each previous step should be re-evaluated after you have had time to analyze the results of your marketing efforts. Let the data drive you. If it is telling you Facebook or Twitter is your most effective channel, consider doubling down.

A great social media strategy is never set in stone. It is a constant work in progress that changes when necessary. So get out there, create a strategy and start optimizing it as you continue to grow and learn more about your business and your audience.

]]>
10 Top Social Media Marketing Trends To Look Out For In 2017 https://indianacademyofdigitalmarketing.com/10-top-social-media-marketing-trends-to-look-out-for-in-2017/ Thu, 12 Jan 2017 04:26:19 +0000 http://www.isdmmt.com/?p=2995 10 Top Social Media Marketing Trends To Look Out For In 2017

Social networks have been with us for just over a decade but it feels like forever.

When I first signed into Facebook I was amazed by how small the world had become. Friends, acquaintances and old college connections I hadn’t seen in decades and living in faraway places popped up on my screen. Maybe a little older, greyer and with less hair than I remembered.

It was a couple of months later and I joined Twitter. But I noticed the same behaviour. Obsession. This intersection of people and technology was resonating with our tribal curiosity and creativity. Technology was becoming more human.

Then the smart phone was added to the mix.

Social and mobile were the perfect storm. Today we are captivated and captured by both of these technologies. They are impacting how we work, socialize and play.

So what are the social media marketing trends today and how are they playing out for us as entrepreneurs and as passionate and complicated humans?

1: Live streaming video

YouTube was a sensation in 2004. That technology allowed us to record, upload and view but 12 years later the mobile phone has become a broadcasting device that allows you to capture the live moment. Not recorded and sanitized with editing but raw live footage.

Meerkat was one of the first social networks to make live streaming video easy, then Twitter bought Periscope and blocked Twitter’s sharing on Meerkat.

Blab tried hard for a year in 2015 and made some waves but has been switched off.

Now Facebook “Live” is taking on Twitter’s Periscope.

This trend is changing how we share our stories (both business and private), live events and educate. It is another way to engage with your audience.

Buzzfeed recorded a Facebook live stream that attracted millions of views. The topic? How many rubber bands does it take to burst a watermelon?

It can also be a new way to build trust and credibility online with authentic unfiltered content.

2. Chatbots are changing our conversations

Chatbots are a conversational agent that is designed to simulate intelligent conversation without a human being present.

In the artificial intelligence era it’s all about embedding human smarts in machines.

Facebook chatbots are one application of this revolution, as they rapidly gain popularity and provide a new tool for marketers to leverage. These chatbots are the incorporation of automatic chatbots within Facebook Messenger.

Chatbots offer flexibility in order to automate tasks, and assist in retrieving data. They are becoming a vital way to enhance the consumer experience for the purpose of better customer service and growing interaction.

In April 2016, Mark Zuckerberg announced that third parties could use the messenger platform to create their own personal chatbot. Since then, the popularity of chatbots has rapidly grown all over the world. Their prime functionality remains the same, and that is to improve real-time engagement.

Customers are always searching for prompt and ready replies to their comments and queries. The chatbots are designed in such a manner that they are able to answer most of the queries placed by customers, without human intervention.

Chotu, one of the leading chatbot technologies, is an AI robot on Facebook messenger that assists in accelerating customer information acquisition through Facebook messages. It provides all the needed information from your messages itself, rather than relying on several different apps working together.

Chotu performs multiple tasks at a single time and offers 24×7 customer service.

These can help in bonding a strong relationship with your customers and potential crowds, without paying for high overheads on staff.

3. Expiring social content

Attracting attention online is a battle between brands with big budgets and savvy marketers with little cash but who know how to hack business growth with technology.

The result? A lot of online noise and clutter. The challenge is standing out and gaining attention. Normal marketing tactics don’t work like they used to.

But Snapchat decided on a different tactic.

Make content expire.

This brought urgency to the content table. Visitors now knew that they had limited time to read or view content before it disappeared.

This included the watching of 10 second videos that are gone after one view and then it extended to Snapchat stories. These only last for 24 hours.

So Instagram saw the future and just “copied” SnapChat Stories and brought its own “Instagram Stories” to its platform.

Expiring content is now part of the evolving social media landscape. It’s trending and the spurning of Facebook by Snapchat when they were offered a $3 billion buyout seems to have become personal.

Their message to Snapchat? If we can’t buy you we will beat you. Social media is no longer an experiment or a game. It is big business.

Expiring content is a trend you may need to test and try in your future digital marketing campaigns.

4. Social media consolidation

Any evolving industry moves from a Wild West frontier to a more centralized and concentrated group of players over time. In his book “Master Switch: The Rise and Fall of Information Empires” Tim Wu (a professor at Columbia University) reveals this pattern has been with us since the rise of the telephone in the 1800’s.

Social media is no different.

Facebook bought WhatsApp, Instagram and Oculus Rift. Twitter paid for Periscope. And Microsoft just acquired LinkedIn for a lazy $27 billion.

As big enterprise moves into the social media landscape the rules will continue to change. Control will be exerted and buying a seat at the table will become a high stakes game.

Expect this to continue as smaller social startups struggle to break through the clutter.

The significance for the modern marketer is that it is dangerous to assume that things will remain the same. You will need to watch the changing landscape and keep reinventing your tactics.

5. Organic social traffic gets harder

Earning attention in a digital world was straightforward at first. You earned it by growing Likes on Facebook and followers on Twitter. No need to beg the gatekeepers or pay the newspaper and media moguls.

But that is changing.

Facebook, Instagram and others are removing chronological timeline updates. They are starting to make you invisible unless you pull out the credit card. Social media is just becoming another paid media. There are many different social media marketing trends  which will be very helpful in 2017.

This is a simplified algorithm that shows the key factors behind how Facebook determines what they show to you the user. The reason? Too little space and too much content.

This will make more businesses go back to digital basics. What does that mean for marketers?

  • Optimizing for search engines so you rank on the first page of Google
  • Building email lists so you can reach your own audience without a Google or Facebook algorithm blocking or filtering your content and updates.
  • Working harder at evolving skills that include growth hacking that is the new “art and science” of marketing.

So don’t put all your marketing eggs in the social media basket. It is time you pursued a multi channel strategy.

6. Automation moves to mainstream

The splintering of media from TV, radio and analogue to digital multimedia and social has made marketing a complicated and messy endeavour.

Managing that with a pencil, piece of paper, spreadsheet or a room of human worker bees is inefficient and doesn’t scale well.

Apps like Marketo, Hubspot and other marketing automation software platforms are now essential tools for any grownup marketer.

These are becoming smarter, more intuitive and cheaper to buy. If you aren’t using one today or thinking about it then you may find your competition giving you a marketing wakeup call.

Also……it’s costing you money.

7. Personalization becoming a priority

As tools have become smarter and people’s resistance to general advertising grows higher the need for personalized and relevant content and advertising delivery becomes more important.

Facebook re-targeting and adverts driven by identifying where you have been on the web and your interests are becoming the digital advertising tactic of choice for campaigns. It delivers relevant content that converts at a much higher rate.

Digital marketing automation also can provide the data and the tools to send the right content at the right time to the right customer.

Relevance is king for catching a distracted eye and online glance in a noisy world of data clutter.

8. The rise of the social influencer

The social web gave rise to global topic tribes.

Bloggers created content on fashion, food and thousands of other niche passions. They also built loyal followers and advocates on Instagram, Twitter and Facebook. They constructed credibility and trust built on authentic content.

As the noise increases online and reaching your target customer gets harder because of content clutter the influencer and thought leaders who have built reach globally are the new niche gatekeepers.

Brands are now paying to reach their admirers and devotees.

9. Social media transforming business in a trust economy

Making a mistake or receiving a complaint in the past was behind closed doors. A telephone call, a letter or even an email discussion was private and hidden conversation for most.

Stuff up in a world of social networks is like airing your dirty washing in a stadium. It’s visible and sometimes viral.

Uber rates the driver “and” the passenger. Don’t drink too much and abuse the driver. Otherwise you may be walking a bit further in the future.

This visibility has been adopted from social.

So …transparency is the new business paradigm. Some brands just don’t know it yet.

10. Artificial intelligence and the rise of the robots

The rise of the robots has been predicted since we watched HAL in “Space Odyssey 2001” in what was another world in 1968. In the decades since we have seen the emergence of the personal computer, the internet, social networks and the mobile smart phone.

The intersection of these technologies is changing entertainment, business and our lives.

The last 2 are obsessive technologies that have made 7 billion of us publishers. We are now all video creators, selfie photo producers and writers that share by the billions every hour.

The result? A content explosion.

As the data volume has increased exponentially, the scale of the noise means that making sense of it needs artificial intelligence and machines with big powerful processors.

It includes search on Google and Facebook.

Where is this artificial intelligence being used that maybe you don’t even notice on your favorite social media networks?

  • Tagging of friends on Facebook with facial recognition
  • Deep learning technology that is woven into Facebook’s suggestions, Newsfeed algorithms and trending topics
  • LinkedIn uses “AI” to provide better job matching between business and candidate
  • Pinterest uses the intelligence of the robots to boost image recognition and search

And this is just scratching the surface. Expect to see more of these technologies and trends emerge in digital marketing automation tools and beyond.

What are the implications of these emerging trends?

Implications of social media marketing trends are : John Maynard Keynes said, “The difficulty lies not so much in developing new ideas as in escaping from old ones

As marketers and entrepreneurs you will need to let go of practices and tactics that are not effective as they once were. We live in a fast changing world.

]]>